Shipping Policy

Last Updated: August 2025

At Gigi Moda, we want your order to arrive quickly, safely, and reliably. Please review our shipping guidelines below.

1. Processing Times

• Orders are typically processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed the following business day.

• Pre-orders and back-ordered items may ship separately.

2. Domestic Shipping (United States)

• We offer multiple shipping options at checkout, including standard ground and expedited methods.

• Typical delivery times for standard ground shipping are 4–12 business days, but may vary depending on carrier delays or destination.

• Expedited options (such as 3-Day, 2-Day, or Overnight) are available for an additional charge.

3. Shipping Promotions

From time to time, we may offer discounted or free shipping promotions.

• Details (including order minimums, eligibility, and duration) will be stated on our website and at checkout.

• Promotions may exclude international orders, oversized packages, or certain product categories.

4. International Shipping

• We ship to many countries worldwide.

• International customers are responsible for all duties, taxes, and customs fees imposed by the destination country.

• Delivery times vary depending on the destination and customs clearance.

• Duties, taxes, and original shipping costs are non-refundable.

5. Refused or Undeliverable Shipments

If you refuse delivery or provide an incorrect address that prevents delivery:

• You will be responsible for all return shipping fees and any applicable duties, taxes, or fees.

• These costs will be deducted automatically from your refund.

6. Holiday or Seasonal Delays

During peak holiday periods or international supply chain disruptions, shipping may be delayed. We work closely with our carriers to minimize delays, but estimated timelines are not guaranteed.

7. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number so you can follow its progress.

8. Questions?

If you have questions about shipping, please contact us at shop@gigimoda.com.