Returns or Exchanges
RETURN/EXCHANGE : It is our goal to assure that our customers are 100% satisfied with their purchase.
Step 1: To start the return or exchange process, please read the Return Policies:
- Merchandise must be returned within 10 days of the received date.
In the event of a factory error we will exchange the item free of shipping
Must be in original condition. Merchandise must be unwashed, unworn and tags must be attached.
- Order number must be included in your return package.
- Buyer is responsible for return shipping cost.
- Flash Sale and Sale Items are FINAL SALE!*
- Please allow 2-3 business days for return/exchange to be processed once your package arrives at our warehouse.
- Pre-orders of back ordered items may ship separately.
- Any returns past the policy will not be accepted.
Sale prices are non retroactive, as we do our best to keep prices as low as possible already.
- International Orders cannot be exchanged.
* If the item is listed as SALE at the time of purchase, it is not be eligible for a return or exchange.
Step 2: Fill out the form located on the bottom of this page.
Step 3: Once the form is filled, please send your item to our Warehouse:
GIGI MODA | E-Commerce * Order #___
2215 Faraday Avenue # C,D,E
Carlsbad, CA 92008
For questions, please feel free to contact us at firstname.lastname@example.org