Shipping and Terms of Sale

Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from Gigi Moda.

IMPORTANT INFORMATION: Free ground domestic shipping is offered on all domestic orders. International customers are not eligible for free shipping. Before we dispatch your order, we may need to confirm your details with your card issuer. Our delivery time starts from the moment an order is accepted and includes a 48-hour period where your items will be processed and dispatched by our warehouse. Please note: any orders placed on Saturdays will not be shipped until Monday.

We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

Arrival time with free shipping is not guaranteed. For guaranteed arrival time, please purchase an upgraded shipping option for an additional charge.

INTERNATIONAL POLICIES: Gigi Moda is delighted to have customers from all around the world. We ship to the most international countries to better serve all our clients and Gigi Moda fans. International orders may be subject to duties and taxes billed by the destination country’s customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.

NOTE: If you refuse delivery of the shipment, you will be held responsible for payment of all return shipping fees and any applicable fees, duties and taxes. Shipping fees are not refundable for undelivered shipments or refused shipments. Which will be deducted automatically from your original form of payment.

International orders are not eligible for:

  • Free Shipping
  • Certain Promotional Codes

DAMAGED OR DEFECTIVE ITEMS: If you receive an item that is damaged or defective, please contact customer service shop@gigimoda.com within 48 hours of purchase.

FREE GROUND SHIPPING: We offer Free Ground Shipping on all domestic orders.

TERMS OF SERVICE

Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from Gigi Moda.

RETURN/EXCHANGE : It is our goal to assure that our customers are 100% satisfied with their purchase.
Merchandise must be returned within 10 days of the received date.
Merchandise must be unwashed, unworn and tags must be attached.
Order number must be included in your return package.
Buyer is responsible for return shipping cost.
Flash Sale and Sale Items are FINAL SALE! *
Please allow 2-3 business days for return/exchange to be processed once your package arrives at our warehouse.
Pre-orders of back ordered items may ship separately.
Any returns past the policy will not be accepted.
International Orders cannot be exchanged.
* If the item is listed as FINAL SALE at the time of purchase, it will not be eligible for a return or exchange.

Terms & Conditions

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Minor

The Site is not intended for individuals under the age of 16, and we do not knowingly collect Personally Identifiable Information from children under 16 years of age. If you are under the age of 18, you must have your parent’s permission to access the Services. If you learn that your child has provided us with Personal Information without your consent, you may alert us at shop@gigimoda.com. If we learn that we have collected any Personal Information from children under 16, we will promptly take steps to delete such information and terminate the child’s Account.

Customer Information

GiGi Moda  is firmly committed to protecting your privacy. This customer information is solely used to build and maintain a typical business-to-customer data base. Within the checkout process, we use an order form to enable your purchase of products. In connection with your purchase, we ask for contact and shipping information (name, address, telephone number, e-mail address, etc.) and billing information (credit card number, etc.). To insure that you are aware of our current privacy policy, we suggest that you stop back and review this policy from time to time. Secure Servers

External Use. We want to provide you with excellent service and to offer you a great selection ? We primarily sell merchandise, not information. We do not sell, rent, trade, license, or otherwise disclose your specific personal information or financial information to anyone, except that:

As do most catalog and Internet wholesalers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as DHL, and UPS) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.

Promotional email

If you subscribe to our promotional email, you will occasionally receive special offers from us and email updates from us about important functionality changes. This information is not shared with other companies, but it is transmitted over non-secure web servers. If you would rather not receive future emails from us, unsubscribe by typing in your email address.

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We may use cookies in several ways, just as thousands of other sites currently do. Cookie files may be used to better understand how you travel through our website so that we may better tailor your experience. Cookies may be also used to tell us whether you have visited our website previously, and to help us determine whether you came to our website from a particular Internet link or banner advertisement. Cookies can also be used to help you save and retrieve passwords and other information and preferences you use on our website, saving you from having to re-enter this information upon every visit to our website. Cookies cannot and will not be used by us to retrieve any personal information about you from your computer that you have not previously and voluntarily provided to us. Most Web browsers automatically accept cookies but if you prefer, you can edit your browser options to block them in the future. Please note that most of our features, as well as with other web sites, will not function if you do not accept cookies. For more information on cookies, see Cookies on your computer’s help menu. We do not use “cookies” to store any personally identifying information.

Communication

E-mail addresses and other information that you send us from the order forms are not used for marketing purposes and are not made available to anyone outside of GiGi Moda. We do NOT make your e-mail addresses or any other information available to any other companies. Your e-mail address will NOT be released to any third party companies.

Thank you for your business!

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    Contact us at shop@gigimoda.com

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